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Operations Assistant (Part-Time, Contractor)
Location: Nanaimo, BC (In-Person Required)
Contract Type: Independent Contractor - This is a flexible, part-time role ideal for someone who enjoys working independently while being part of a small, passionate team. Since this position is contract-based, you'll have the freedom to manage your own schedule while helping our business grow. You’ll need to have (or be willing to get) a simple business number, which allows us to work together in a way that gives you more flexibility and independence.
Hours: Flexible, Part-Time 8-10h/week (Weekend availability required for markets and events)
Pay: Starting at 18$/h
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We are looking for a passionate and self-motivated Operations Assistant to support the day-to-day operations of our female-run, holistic skincare business. This role blends hands-on production work, customer service, sales support, and administrative tasks. You will play a key role in keeping the business organized and running smoothly while embracing the values of clean beauty, holistic wellness, and cycle-based work flexibility.
This is a contractor position with opportunities for long-term growth. If you are looking for a role you can truly make your own and thrive in a flexible, creative, and supportive small business environment, we would love to hear from you.
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Operations & Administrative Support
Organize and maintain workspace, inventory, and product storage
Process invoices and track orders for wholesale and direct customers
Manage order pickups and shipping logistics
Assist with bookkeeping and record-keeping tasks
Manufacturing & Product Support
Assist with labelling, packaging, filling, cutting soap, and assembling orders
Keep shelves and product displays organized and fully stocked
Support production with batching, prepping ingredients, and workspace cleanup
Customer Service & Sales Support
Engage with customers at markets, pop-ups, workshops, and during pickup hours
Be passionate and knowledgeable about our products to better serve our customers
Marketing & Event Assistance
Help set up and run markets, workshops, and promotional events
Assist in social media management, scheduling posts, and engaging with followers
Support with content creation and filming for social media
Assist with UGC applications and onboarding process
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Passionate about clean beauty and holistic wellness – believes in natural products and a holistic approach to health
Excited to work in a female-run business that values a supportive, cycle-conscious work environment
Self-starter and problem solver – takes initiative, is resourceful, happy and comfortable to work independently, and finds creative solutions
Looking for a role with growth potential – interested in a long-term opportunity within a growing business
Adaptable and flexible – comfortable with changing tasks, hours, and seasonal demands
Has access to a car for occasional pickups and deliveries
Available on weekends for markets and events (mainly during holiday season)
Organized and detail-oriented – enjoys structure, efficiency, and maintaining records
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Must be a registered independent contractor with a valid business number (or be willing to get one, it’s super easy)
Able to work on-site in Nanaimo, BC
Comfortable with light physical tasks (lifting up to 25 lbs, standing for extended periods)
Must have a drivers license and access to their own vehicle
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At Matka Botanicals, we believe in creating a nurturing, flexible, and inspiring work environment where you can thrive while being part of something meaningful. Here’s what makes this opportunity special:
Flexibility & Autonomy – Set your own schedule and work in a way that suits your lifestyle. As a contractor, you have control over your hours and workflow, making this role perfect for someone looking for work-life balance.
A Supportive, Female-Led Business – We believe in working with our cycles, not against them. That means flexibility for period days, seasonal shifts in workload, and an environment that values well-being just as much as productivity.
Opportunities for Growth – This role is more than just a job—it’s a chance to grow with us. As our business expands, there’s potential for this position to evolve into something more permanent or specialized, based on your strengths and interests.
A Creative & Engaging Work Atmosphere – No two days are the same! Whether you're helping with product launches, assisting at markets, or contributing to marketing projects, you'll have variety in your tasks and a chance to bring your ideas to life.
A Role You Can Make Your Own – We encourage innovation and resourcefulness. If you’re someone who loves to take initiative and improve systems, there’s space here for your creativity and problem-solving skills.
A Meaningful Mission – Be part of a brand that’s dedicated to clean beauty, holistic wellness, and ethical business practices. Your work directly supports a company that prioritizes sustainability, high-quality natural products, and a mindful approach to skincare.
Discounts & Perks – Enjoy exclusive discounts on our products, first access to new launches, and occasional perks like self-care packages and holistic wellness workshops.
This is more than just a part-time gig—it’s a chance to be part of a growing, mission-driven brand that values you as a key player in our success. If this sounds like the kind of work environment you’d love to be a part of, we’d love to hear from you!